Privacy Policy

This Privacy Policy outlines how VOLKESTABLISH SRL (“we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you interact with us through our online store https://volkestablish.online.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Who We Are

  • Company Name: VOLKESTABLISH SRL

  • Business Activity: Online store for women’s knitted clothing, including made-to-order and customized designs

  • Address: Dimitrie Cantemir Blvd 3, Apt. B16, Focsani, Vrancea, Romania

  • Phone: +372 652-781-26 / +372 583-160-07

  • Email: [email protected] / [email protected]

  • Website: https://volkestablish.online

2. What Personal Data We Collect

We collect only the information necessary to provide our products and services:

  • Identity data: name, surname (when placing orders or contacting support)

  • Contact data: email address, phone number, shipping/billing address

  • Order data: order history, product customization details

  • Payment data: processed securely via trusted third-party providers

  • Technical data: IP address, device information, browser type, cookies, usage behavior

We do not collect or store sensitive personal data (such as race, religion, or health data).

3. Why We Collect Your Data

We use your personal information to:

  • Process and deliver your orders, including customized or made-to-measure items

  • Communicate with you about your orders and customer support inquiries

  • Send relevant marketing offers (only with your explicit consent)

  • Improve our website, product range, and user experience

  • Ensure compliance with legal obligations (e.g. invoicing)

4. Sharing Your Information

Your data may be shared only with trusted partners, and only as necessary:

  • Payment providers for secure transaction processing

  • Shipping services for delivery of your orders

  • IT and marketing services helping us maintain our website and email communication
    We never sell, rent, or trade your data to third parties.

5. Data Retention

We retain your data only as long as needed for the purposes stated above, or as required by law (e.g. for tax reporting).

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or outdated data

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent for marketing communications at any time

  • File a complaint with a data protection authority (especially if you’re in the EU)

You can exercise your rights by contacting us at: [email protected]

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable core site functionality (shopping cart, order process)

  • Analyze traffic and improve website usability

  • Offer personalized product recommendations and advertisements

You can adjust your cookie preferences through your browser settings.

8. Data Security

We apply industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes HTTPS encryption and secure third-party payment integrations.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page and, when significant, you will be notified via email.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us: