Welcome to volkestablish.online. These Terms and Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to be legally bound by these terms. Please read them carefully.
1. Company Information
Company name: VOLKESTABLISH SRL
Address: Dimitrie Cantemir Blvd 3, Apt. B16, Focsani, Vrancea, Romania
Email: [email protected] / [email protected]
Phone: +372 652-781-26 / +372 583-160-07
Website: https://volkestablish.online
2. Use of the Website
You must be at least 18 years old or have permission from a legal guardian to use this website.
You agree to use the website only for lawful purposes and not to violate any applicable laws or regulations.
We reserve the right to restrict or terminate access to the website at our discretion and without notice.
3. Product Information
We strive to present all products as accurately as possible. However, due to the handmade nature of knitted items, slight variations in color, texture, or size may occur.
Customized and made-to-order items are crafted based on your specifications and may require additional production time.
We reserve the right to modify, limit, or discontinue any product at any time without notice.
4. Orders
By placing an order, you confirm that all details provided are accurate and complete.
An order is considered accepted only after payment has been successfully processed.
Orders for custom or made-to-measure items cannot be canceled once production has begun.
5. Pricing and Payments
All prices are listed in EUR (Euros) and include VAT unless otherwise stated.
We accept payments through secure, trusted third-party providers.
Any additional charges from your bank or payment provider (e.g., conversion fees) are your responsibility.
6. Shipping
We ship orders worldwide. Shipping times and costs vary depending on the destination and type of product.
You are responsible for providing an accurate and complete delivery address.
We are not liable for delivery delays caused by postal services, customs, or unforeseen circumstances.
7. Returns and Refunds
You can return standard, non-custom products within 14 days of receipt, provided they are unused, unwashed, and in original condition and packaging.
Custom or personalized items are non-returnable and non-refundable, unless they arrive damaged or with production defects.
To request a return, contact us at [email protected]. You are responsible for return shipping costs unless the item is faulty.
8. Intellectual Property
All website content, including images, product designs, text, and logos, is the intellectual property of VOLKESTABLISH SRL.
You may not copy, reproduce, distribute, or use any content from this site without our prior written consent.
9. Limitation of Liability
VOLKESTABLISH SRL is not liable for any indirect, incidental, or consequential damages, including but not limited to:
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Loss of income or profit
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Data loss or corruption
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Product misuse or unauthorized alterations
10. Privacy
We are committed to protecting your privacy and personal data. Please refer to our Privacy Policy for detailed information on how your data is collected, used, and stored.
11. Governing Law
These Terms and Conditions are governed by the laws of Romania and applicable European Union regulations.
Any disputes arising out of or related to these terms shall be resolved in the competent courts of Romania.
12. Contact
For questions about these Terms and Conditions, please contact us:
Email: [email protected] / [email protected]
Phone: +372 652-781-26 / +372 583-160-07
Address: Dimitrie Cantemir Blvd 3, Apt. B16, Focsani, Vrancea, Romania